Privacy Policy

Receivables Performance Management recognizes and respects the information/legislation set forth by Federal (GLB, FDCPA, HIPAA) and State guidelines pertaining to privacy matters regarding client, customer and other 3rd party information. We possess a company privacy policy which combines the principles of these laws and guidelines to ensure that each act and its contents are respected and followed. Our Quality Assurance principles are based on employee accountability and the handling of information and privacy issues are of no exception. At RPM, the basis of each customer relationship is trust. RPM is obligated to honor that relationship with great care, beginning with the information you have disclosed to us. As financial services professionals entrusted with sensitive information, we respect the privacy of our clients, and the privacy of their customers. We are committed to treating customer's information responsibly.

Our Privacy Policy serves as a standard for all RPM employees for the collection, use, retention, disposal and security of private information. We recognize and respect the privacy expectations of all people and make the safekeeping of all information a priority. We will collect, retain and utilize all information that we believe will be useful to conduct our business and to provide quality services to our clients. We have established procedures to ensure that information is accurate, current and complete in accordance with reasonable business practices. Our employees are educated on the importance of maintaining the confidentiality of information and of our privacy policy. In the event of a privacy breach by an employee, appropriate disciplinary action will be taken. We will maintain physical, electronic and procedural safeguards to guard against unauthorized access to information. As further illustration to our commitment to Quality Assurance, RPM is currently PCI and ISO 27001 Certified.