Leadership

Howard George

Howard George

CEO of Receivables Performance Management LLC

Howard has worked in the collection industry since 1983. He began his career as a collector for Continental Credit Services. In 1989 he became the Vice President of Operations for Continental Alliance Inc, overseeing 250 employees in 11 offices in the Western United States. In 1999 he became Vice President of the Western Region Telecom and Utilities Division for OSI Collection Services Inc. His responsibilities included annual revenues of $16 million. In August, 2002, he became CEO and founder of Receivables Performance Management LLC. RPM has grown to 370 employees with branches in two locations, 2009 estimated revenue of over $18,300,000 and current active debt portfolios of $3.7 billion. Howard enjoys golfing, playing the guitar, family time and his grandkids.

Chris Vittoz

Chris Vittoz

CFO of Receivables Performance Management LLC

Chris graduated from the University of Michigan in 1998 with a degree in Economics. He joined Hewitt Associates, LLC, utilizing various analytical modeling tools to develop processes and improvements in the operation of client 401(k) plans. He left Hewitt Associates and joined Receivables Performance Management in 2003. Chris is currently responsible for overseeing the operations and strategy components across the company.

Chris is an amateur runner and climber, having finished a number of marathons and climbs in the Cascades and Rockies. He currently resides in Lynnwood, WA.

Mark Case

Mark Case

Director of Compliance and General Counsel

Mark graduated from Gonzaga University with a degree in Business Administration in 2002 and received his Juris Doctorate from Gonzaga University School of Law in 2006. Prior to joining RPM, Mark was a Senior Associate Attorney at Washington’s largest collection law firm where he consistently lead the firm in collection revenue for nearly a five year period. Mark’s prior industry experience and familiarity with FDCPA and other federal regulations allow him to advise and implement compliance initiatives throughout the company as well as defend and consult with outside counsel against nuisance litigation.

Away from the office, Mark is a family man who enjoys being with his wife, identical twin boys and baby girl. Mark is an avid golfer, season ticket holder for the Seattle Seahawks, and travels to Spokane for as many games as possible to cheer on the Gonzaga Bulldogs basketball team.

Lukasz Wojnowski

Lukasz Wojnowski

Director of Information Technology

Lukasz has worked at RPM since 2005. Lukasz was born in Poland, Europe and moved to Washington State in 1996. He attended University of Washington with an emphasis in English until he started work at RPM in 2005. Lukasz spent five years learning software programming in the PICK language as well as managing the I.T. department, after which he took over the role of Director of I.T. in 2011. Now Lukasz oversees a staff of in-house programmers, two contractor companies, and is responsible for all technical aspects of the collection business at RPM from hardware management to client interfaces.

Lukasz conveniently lives within minutes of the office and in his spare time enjoys playing video games, reading, and spending quality time with his dog.

William Armbruster

Site Director - Kansas

Bill Armbruster serves as the Site Director of our Wichita, KS site. Bill was appointed to his current role with RPM in 2018 and has more than 20 years of experience in the financial services industry. Prior to joining RPM, he spent 18 years with Portfolio Recovery Associates, LLC working his way up from a collection rep to the Vice President of Operations, Kansas since 2005. Bill was born and raised in the Kansas area and has 2 children.

Stacy Lucarelli

Senior Operations Manager

Stacy has worked in the collection industry since 2006. She started her career here with RPM. She has played many different roles starting as an outbound collector who quickly moved into the inbound department. She then became a collection and training Manager for 6 ½ years. She is now the Manager of quality and works closely with our compliance department. In her spare time she enjoys spending time with her family and friends, listening to music, playing volleyball and doing anything out doors such as fishing, camping and hiking.